Setup multifactor authentication for my Vanguard ID
Overview
Vance-Granville Community College (VGCC) employs multi-factor authentication (MFA) for all accounts. This industry standard practice helps reduce the risk of bad actors gaining access to your account and personal/educational information. When setting up your account for the first time, you will be prompted to set up MFA for your Vanguard ID.
Prerequisites/Requirements
This setup guide will require you to have access to your Vanguard ID and a smartphone. The smartphone must be with you when you attempt to log in to any service that uses your Vanguard ID (myVGCC, Moodle, email, etc.) It is not recommended you use a smartphone that you share with another individual. If you do not have a smartphone, you may request a physical token card that can be used to provide an MFA code. Please contact IT (call or submit a support request), and we will reach out to assist you.
Step-by-Step Instructions
- Navigate to the app store on your smartphone and install the Microsoft Authenticator application.
Android Users may use this QR code:
iOS Users may use this QR code:
- After you install the Authenticator app on your device, open the app and select the (+) in the upper right corner.
- Follow the instructions provided to add your Vanguard ID to the authenticator app.
Troubleshooting Tips / Common Issues
A short video showing how to set up the Microsoft Authenticator (MFA) app on your mobile device:
Additional Resources
More information and support may be found on the Download Microsoft Authenticator page.